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Returns Policy

The Matching Dots wants happy customers, so please send us a message if you have any concerns after receiving your order.

You have up to 14 days from the date your order was received to return or exchange an item. You pay for the shipping costs to get the item to us and we will cover the shipping costs to get a replacement item back to you.

If there is an inherent flaw in the item, including any damage from shipping, we will be happy to send you a new, like item, once the damaged piece has been returned.